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Lumo Velocity

Bills with benefits.

Love to travel? Who doesn't?! We have partnered up with Virgin Australia's Velocity Frequent Flyer program to offer an awesome package which gets you closer to your next fun destination with every dollar you spend on Lumo Energy. Sign up to our Lumo Velocity package and not only will you receive 10,000 Velocity Points on sign up, but you'll also receive 6 Points for every dollar you spend with us.*

If you aren't already a Velocity Frequent Flyer member, you can sign up for FREE at the Velocity Frequent Flyer website. So what are you waiting for? Become a member and start earning Points simply by paying your energy bills.

So - to recap the good stuff:
velo points

Earn Velocity Points.

Get Points just for paying your bills! Receive 6 Velocity Points for every dollar spent.*

velo bonus

10K of bonus Velocity Points.

Let us give you a bonus! Receive 10,000 bonus Velocity Points* on sign up.

velo shopping

Shopping rewards.

Get access to Lumo Ameego, our exclusive customer shopping program offering great discounts on gift cards, movie tickets, and awesome hotel and holiday packages.

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Looking to join Lumo?
Call us on 1300 785 446

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Call us on 1300 368 938

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    Lumo Advantage

    • Up to 27%* early bird discount
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    • 13%* early bird discount
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    • Open contract
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    Lumo Movers

    • 3%* early bird discount
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*Terms and Conditions apply to new residential customers signing up to the Lumo Velocity offer on a 24 month contract. The offer of 10,000 Bonus Points is available for current Velocity Frequent Flyer Members only, and will be applied for those signing up for electricity only, or for electricity and gas accounts.

The 10,000 Bonus Points will not be awarded to gas only clients. Clients on electricity only and combined electricity and gas accounts will be awarded 6 Velocity Points per dollar spent on every Lumo Energy invoice for the term of their contract. You must be an Australian resident and over 18 years of age. This offer is only available in New South Wales, Queensland, Victoria, and South Australia in areas where Lumo Energy is able to supply its services. This offer is subject to change at the discretion of Lumo Energy. Lumo Energy's full Terms and Conditions apply. Click here to view the Lumo Velocity Terms and Conditions.

To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available at the Velocity Frequent Flyer website, as amended from time to time.

Terms and Conditions in relation to Lumo Energy social media posts on 09/2015

* Reward Seats from Sydney to Auckland – From 16,980 Points + $111.59 Taxes & Fees. The redemption booking example quoted is based on economy Reward Seats, is subject to availability and to the Velocity Membership Terms and Conditions and must be booked at Quoted redemption booking details are correct as at 31 July 2015 and are subject to change. Seats are limited and may not be available at peak times or on all flights. Name changes are not permitted. Refunds and itinerary changes are permitted prior to travel, and may be subject to a service fee, fare differences (if applicable) and fare restrictions as outlined on the Virgin Australia website. Bookings for Reward Seat itineraries to, from or via the United States made at least 7 days prior to departure may be cancelled up to 24 hours after confirmation, without penalty by calling the Membership Contact Centre on 13 18 75. For a redemption booking, the payment amount will comprise of taxes or, where the total cash component of a booking exceeds $50 and this amount is paid for by credit card or debit card, the payment amount will comprise of taxes and a Booking and Service fee. A Booking and Service fee will apply when paying by credit card or debit card ($7.70 per person per booking for Virgin Australia domestic flights, $10 per person per booking for Virgin Australia international short-haul flights and $30 person per booking for Virgin Australia international long-haul flights and flights operated by partner airlines). A fee will apply to redemption bookings if booked by phone ($35 or 4,500 Points per person for Virgin Australia domestic and international short-haul redemption bookings and $60 or 7,500 Points per person for Virgin Australia international long-haul redemption bookings and redemption bookings on Velocity's international partner airlines). Taxes, fees and surcharges are payable in addition to Velocity Points redeemed. Any taxes or Booking and Service fee components are not eligible for Points earn. A minimum checked baggage allowance of 1 piece up to 23kg applies for Economy Reward Seats and allowances increase for Silver, Gold and Platinum members. View baggage allowances for Reward Seat Redemptions. Additional fees will be charged for baggage in excess of the published allowances. Fees are chargeable at the time of purchase and are more expensive if not purchased prior to arriving at the airport. Conditions and travel restrictions apply for all fares. Fares to international destinations not operated by Virgin Australia will be flown by one of Velocity’s international partner airlines. Baggage allowances for flights operated by partner airlines will vary in accordance with the individual policy of that carrier. Please check the operating carrier’s website for full details. More information on which of our partners can fly you to your chosen destination can be found by viewing our Interactive Route Map.

+ Velocity Frequent Flyer Online Rewards Store Slow cooker redemption – Redemption quoted is based on redeeming Velocity Points via the Velocity Frequent Flyer Online Rewards Store.  Valid as at 14 August 2015. Subject to change. Availability may be limited. All images used are for illustrative purposes only.