Lumo Energy has changed its colours in NSW

 nsw banner

In October 2014 Snowy Hydro Limited purchased Lumo Energy. Snowy Hydro also owns Red Energy, an award winning energy retailer in NSW.

Now that Lumo Energy is part of the Snowy Hydro family, we would like to let you know that Lumo Energy will become Red Energy for our residential customers in NSW.


Compare Red Offers



Call Red on 131 806



Get a quote from Red


About Red Energy

Red Energy has been providing energy to Australian consumers since 2004. You’ll always be answered by a friendly voice and have that same person help you from the beginning to the end of your call. Red Energy is committed to providing outstanding customer service.

Why choose Red Energy?

  • Great value gas and electricity
  • Pay on TimeTM discount off your entire energy bill, not just your usage
  • Owned by Snowy Hydro - 100% Australian
  • Red Energy Customer Solutions team is based in Australia
  • For the fifth consecutive year Red Energy has won a Canstar Blue customer satisfaction award

 red awards

 Learn more about Red Energy.


Compare Red Offers



Call Red on 131 806



Get a quote from Red


Existing NSW Residential customers

For the majority of customers, their customer contracts will be moving to Red Energy which means their existing terms and conditions will remain unchanged and they will receive a letter explaining this soon.  For all other customers, there may be changes required to their customer contracts before they can be moved to Red Energy, and Red Energy will be in contact with those customers to discuss their customer contracts in the near future.  For all customers, there will be no interruption to their energy supply. We will provide customers with more information later this year. In the meantime, customers will continue to receive their bills from Lumo Energy.

- Questions?

If you have any questions or would like more information, please call Red Energy on 131 806, Monday to Friday 8.00am to 8:30pm, Saturday 9.00am to 5:30pm (AEST/AEDT).

Existing NSW Business customers

NSW business customers will remain with Lumo Energy and we will continue to provide the NSW business market with our quality service.

We have a range of business energy packages that can suit a range of business types. Find out more about Lumo Energy business packages.

About Snowy Hydro

Since 1955 Snowy Hydro has been one of Australia's largest and oldest renewable energy generators. Snowy Hydro also owns Lumo Energy and Red Energy.

Learn more about Snowy Hydro.