codes & guidelines SA

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Lumo Energy complies with the following industry regulations.

Australian Energy Regulator

National Energy Retail Law- South Australia

National Energy Retail Rules- South Australia

door to door code of practice

Energy Assured Limited is a self-regulated energy industry scheme working with energy retailers to monitor and enhance door to door marketing standards within Australia.

As a member of Energy Assured Limited, it is our responsibility to only engage door to door sales agents who comply with the Codes strict guidelines. For more information, visit Energy Assured Limited, or you can read about the code from the attached brochure.