codes & guidelines SA

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Lumo Energy complies with the following industry regulations.

Australian Energy Regulator

National Energy Retail Law- South Australia

National Energy Retail Rules- South Australia


door to door code of practice

Sales Assured Limited is a self-regulated energy industry scheme working with energy retailers to monitor and enhance door to door marketing standards within Australia.


As a member of Sales Assured Limited, it is our responsibility to only engage door to door sales agents who comply with the Codes strict guidelines. For more information, visit

Sales Assured Limited, or you can read about the code from the attached brochure.