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Select your state: New South Wales Queensland South Australia Victoria

Lumo Energy complies with the following industry regulations.

Marketing Code of Conduct

Energy Retail Code

Interim Operating Procedure - Compensation for Wrongful Disconnection

Electricity Industry Guideline 4 - Accounts Collection Cycle

Electricity Industry Guideline 10 - Confidentiality & Informed Consent Electricity & Gas

Electricity Industry Guideline 13 - Greenhouse Gas Disclosure on Electricity Customers' Bills