Say Hello to Our New Lumo Energy Invoice

We’ve heard your comments, we’ve listened to your feedback, and now we’ve changed our invoices so that they’re plain and simple. To make things easy, we’ve also put together a simple video tutorial so you know exactly what’s changed on your invoices and so you can keep track of your energy usage and the all-important carbon footprint.

Check out the video:

Here’s a quick rundown of all the change we’ve made:

  • Simpler design
  • Separated usage calculations to make things easier for you to understand
  • Handy graphs to monitor your previous usage and track your carbon footprint
You’ll find the payment options listed at the bottom first page, remember, if you’ve signed up to our Lumo Express package, you can pay online through our payment portal and don’t forget to use your promo code to get your American Express Membership Rewards Points!

We hope this quick post has helped you understand our new invoice. If you have any questions, feel free to send us an email, talk to us on Twitter or Facebook or even drop us a line on 1300 11 5866. We’re available 8am – 8pm weekdays, 8am – 5pm Saturdays.


Date: 24 August 2011
Category: Membership Benefits | uncategorized

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