Canstar Survey of the Victoria Energy Market


If you’ve missed all the recent hype on rising electricity bills and confusion in the energy market, let us catch you up. Along with deregulation of the energy markets, comes choice, plenty of choice, Victoria in particular is one of the most competitive energy markets in the world with consumers have a plethora of energy retailers to choose from.

So how do you choose the right retailer? Both Today Tonight and A Current Affair have recently run stories aiming to help consumers make the all important decision as to who their energy provider would be.

Both shows enlisted the help of Canstar Blue – who regularly surveys consumers to rate customer satisfaction for particular industries. The recent survey on electricity providers in Victoria covered the following categories: Price, Service, Billing and Overall Satisfaction.

So how did Lumo Energy rate? Check out the results for yourself.

Lumo Energy rate

*taken from the Canstar Blue

Lumo Energy was rated top with a five star rating for all four categories. Find out more about our energy packages, energy pricing, our service, billing tutorials and payment options available (now accepting American Express). Watch the A Current Affair Story here.

We would like to thank Canstar, Today Tonight and A Current Affair for the stories run. Visit Lumo Energy to find out the energy prices available in your area or simply call us on 1300 11 5866 if you have any questions, or if you just want to chat. We’re available from 8am to 8pm weekdays and 8am-5pm on Saturdays, what are you waiting for? Shine with Lumo Energy today and enjoy the service provided.

Date: 15 September 2010
Category: Media

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